Terms and Conditions

By using the services provided by or through OKRA (https://OKRA.care), “OKRA”, “Our”, or “We”), you agree to be bound by all the terms of the Terms and Conditions. Your use of the services offered by or through OKRA constitutes agreement to all parts of Terms and Conditions. Unless stated otherwise, any new or modified features and/or functions shall be part of Terms and Conditions.


OKRA reserves the right to change the Terms and Condition at any time with or without notice to you, and you agree to be bound by such changes. Any changes made to the Terms and Conditions shall become part of this Terms and Conditions as soon as the changes are posted. With or without notice to you, OKRA also reserves the right to modify, discontinue, terminate, suspend, or alter any services and/or features provided by or through OKRA, and OKRA shall not be liable to you or any third party for any modifications, discontinuance, suspensions, and/or alterations to the services provided by or through OKRA.


Any works related to services or comprising the services provided by or through OKRA, or any content submitted or posted, on or sent to OKRA, including but not limited to texts, photographs, videos, audio, are property of OKRA and protected by copyright as an individual or collective work, or compilation under the copyright laws of respective countries, license agreements, and/or trade secrets. Any submitted content (hereinafter “Content”), regardless of form or medium, including posts, tests, audio, videos, and/or photographs, may be displayed, published, altered, adapted, derived from, stored, and/or distributed by OKRA and/or any of parties related to OKRA for any purposes; you agree that any content submitted is not false, misrepresenting, obscene, pornographic, defamatory, libelous, inciting violence, threatening, harassing, offensive, inappropriate, illegal, unlawful, copyrighted, protected, subject to any proprietary or privacy rights unless you own the rights or have consent from the owner.

OKRA reserves the right to remove any submitted content. For any potential copyright infringement issues posted or submitted on, or posted by, OKRA, please contact OKRA’s customer service with your name, contact information, and description of item.
The services provided by OKRA or its representatives, including but not limited to texts, photographs, videos, audio Content, are protected by copyright as an individual or collective work, or compilation under the copyright laws of respective countries, license agreements, and/or trade secrets. Without express consent from OKRA, you shall not display, copy, reproduce, transmit, publish, distribute, perform, create derivative works, or utilize in any way, the Content either displayed or submitted on, or submitted to OKRA, unless permitted under Fair Use exception.


OKRA may use remarketing and other methods to advertise online, and third-party vendors may show our ads on sites across the internet. Third-party vendors may also use cookies to serve ads based on your or other person’s previous visits to OKRA website. Visitors may elect to opt out of the vendors’ use of cookies by contacting us or by accessing vendors’ ad settings.
By providing OKRA with your email address, you may choose to opt in to receive emails. By opting in, you are agreeing to receive recurring emails, advertisements, recent updates, events, and offers. OKRA will not share or use your email address for any other purpose. However, OKRA reserves the right to disclose any information as necessary to meet the legal, regulatory, and/or governmental requests or requirements. OKRA may also disclose any information to avoid liability, and to protect our rights or property.

Your consent to receive email is not a condition for any purchases, and OKRA will not charge any user fees. Data rates may apply. You may discontinue email service at any time by contacting OKRA’s customer service. OKRA will not be liable for any delays in receipt of any emails, and our emails are not secure emails sent through encryption or similar technology.
By providing us with your mobile telephone number, you may choose to opt in to receive messages.

By opting in, you are agreeing to receive recurring messages, advertisements, recent updates, events, and offers. OKRA will not share or use your mobile number for any other purpose. However, OKRA reserves the right to disclose any information as necessary to meet the legal, regulatory, and/or governmental requests or requirements. OKRA may also disclose any information to avoid liability, and to protect our rights or property. Your consent to receive messages is not a condition for any purchases, and OKRA will not charge any user fees. Data rates may apply. You may discontinue messages at any time by contacting OKRA’s customer service. OKRA will not be liable for any delays in receipt of any messages, and our messages are not secure messages sent through encryption or similar technology.


OKRA is not responsible for the availability or content of other services that may be linked to or from OKRA. Due to lack of control over these linking services, you agree that OKRA is not responsible for the availability of such external services. OKRA does not endorse such external services, and OKRA is not responsible or liable for the content, accuracy, quality, products, or other materials available through these services. You agree that OKRA is not liable or responsible for any damages or losses caused by or alleged to be caused by or in connection with such content, accuracy, quality, products, or other materials available through these services


DISCLAIMER AND LIMITATION OF LIABILITY. OUR PRODUCTS AND SERVICES ARE AVAILABLE “AS-IS”. OKRA DOES NOT WARRANT THAT THIS SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU MAY EXPERIENCE DELAYS, OMISSIONS, INTERRUPTIONS, AND INACCURACIES. YOU AGREE TO USE OUR PRODUCTS AND SERVICES EXCLUSIVELY FOR THE PURPOSE, SPECIFICATIONS, AND APPLICATIONS STATED IN OUR INSTRUCTIONS AND TERMS. OUR PRODUCTS AND SERVICES MAY PROVIDE YOU WITH INFORMATION AND RAISE AWARENESS, BUT CANNOT REPLACE A CONSULTATION AND/OR DIAGNOSIS BY A HEALTH CARE PROFESSIONAL. OUR PRODUCTS AND SERVICES ARE NOT MEDICAL RECOMMENDATIONS OR ADVICE OF ANY KIND, AND OKRA RECOMMENDS CONSULTING WITH A HEALTH CARE PROFESSIONAL PRIOR TO AND DURING THE USE OUR PRODUCTS AND SERVICES.

OUR PRODUCTS AND SERVICES, AND ANY OF OUR CONTENT, CANNOT SUPPLEMENT OR REPLACE INFORMATION FROM A HEALTH CARE PROFESSIONAL. YOU AGREE TO USE ARE PRODUCTS AND SERVICES AT YOUR OWN RISK. OKRA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR THIRD-PARTY SERVICES PROVIDERS DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, INTEGRITY, COMPLETENESS OF THE CONTENT, OR THIRD-PARTY CONTENT. EXCEPT WHERE PROHIBITED BY LAW OR PUBLIC POLICY, OKRA, AND/OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR THIRD-PARTY SERVICES PROVIDERS WILL NOT BE LIABLE FOR ANY AMOUNT IN EXCESS OF FEES PAID DURING THE APPLICABLE TERM OR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR RELIANCE, OR USE OR INABILITY TO USE OUR PRODUCTS AND SERVICES. YOU WILL INDEMNIFY OKRA AGAINST ALL CLAIMS ARISING OF INFRINGEMENT AGAINST US FROM THIRD PARTIES AS A RESULT OF YOUR USE OF OUR PRODUCT. YOU ACCEPT FULL LIABILITY FOR ALL DAMAGES AND DISPUTES ARISING FROM CONFLICTS WITH OTHER USERS.


INDEMNITY. BY USING THE SERVICES PROVIDED BY OR THROUGH OKRA, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS OKRA, ANY OF ITS AFFILIATES, AGENTS, MEMBERS, DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AND LICENSORS (HEREINAFTER “OKRA AND AFFILIATES”) FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, AND/OR RELATED COSTS INCLUDING ATTORNEYS’ AND COURT FEES RELATED TO ANY VIOLATION OF THE TERMS AND CONDITIONS BY YOU OR ANY OF THE USERS OF OKRA.


OKRA AND AFFILIATES ARE NOT BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOST REVENUE OR PROFITS, LOSS OF BUSINESS OR SERVICES, LOSS OF BUSINESS DATA OR REPUTATION, INJURY RESULTING FROM OKRA’S ERRORS, BREACH OF WARRANTIES, INTERRUPTIONS, INACCURACIES, AND/OR OMISSIONS RELATED TO THE OKRA’S SERVICES. FURTHER, OKRA AND AFFILIATES ARE NOT LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES OF ANY KIND. CLAIMS AGAINST OKRA AND AFFILIATES SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMER FOR THE USE OF OKRA’S SERVICES. THE TERMS AND CONDITIONS SHALL BE GOVERNED BY THE LAW OF REPUBLIC OF KOREA, APPLICABLE TO AGREEMENTS MADE AND TO BE PERFORMED THEREIN WITHOUT REGARD TO CONFLICT OF LAWS PRINCIPLES. THE PLACE OF ARBITRATION SHALL BE IN SEOUL, REPUBLIC OF KOREA, AND ARBITRATION SHALL BE CONDUCTED IN ENGLISH LANGUAGE, WITH ALL WRITTEN AND ORAL SUBMISSIONS AND DECISIONS PREPARED IN ENGLISH.

ANY DISPUTE, CLAIM, CONTROVERSY OR DIFFERENCE ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE TERMS AND CONDITIONS, INCLUDING ANY QUESTION REGARDING ITS EXISTENCE, VALIDITY, INTENT, INTERPRETATION, PERFORMANCE, ENFORCEMENT OR TERMINATION, THAT CANNOT BE PROMPTLY SETTLED THROUGH GOOD FAITH NEGOTIATION BETWEEN THE PARTIES SHALL BE FINALLY AND CONCLUSIVELY SETTLED BY ARBITRATION CONDUCTED IN ACCORDANCE WITH THE RULES OF ARBITRATION OF THE INTERNATIONAL CHAMBER OF COMMERCE (THE “ICC RULES”). ALL FEES OF THE ARBITRATORS AND THE ARBITRATION PROCEEDINGS SHALL BE SHARED EQUALLY, PROVIDED THAT THE ARBITRATORS SHALL HAVE THE AUTHORITY TO AWARD, TO THE PREVAILING PARTY, ITS COSTS AND EXPENSES OF THE ARBITRAL PROCEEDINGS, INCLUDING REASONABLE FEES OF ATTORNEYS AND EXPERTS. ALL PARTIES SHALL BE ENTITLED TO DISCOVERY TO THE EXTENT OF MUTUAL AGREEMENT BY ALL PARTIES, AND THE ARBITRATORS SHALL HAVE POWER TO ORDER DISCOVERY OF DOCUMENTS, ORAL TESTIMONY OR OTHER MATERIALS. THE ARBITRATORS MAY ONLY GRANT AWARD THAT IS CONSISTENT WITH THE TERMS OF THIS AGREEMENT, AND NOT AWARD ANY PUNITIVE OR EXEMPLARY DAMAGES.

Updated: November 14th. 2020