Terms of service

Terms of Service

Welcome to OKRA (https://OKRA.care). By accessing or using our services, you're agreeing to our Terms of Service. These terms apply to all users and incorporate any new or changed features or functions.

Changes to Terms

We reserve the right to update these Terms of Service at any time, with or without notice. Updates take effect once posted. We also reserve the right to modify, suspend, or discontinue our services at our discretion without liability.

Content Ownership and Use

Content provided through OKRA, including texts, photos, videos, and audio, is owned by OKRA and protected under copyright laws. By submitting content to us, you allow us to use it for any purpose, provided it's lawful. You're prohibited from using OKRA's content without our explicit consent, except as allowed under Fair Use.

Email and Messaging Consent

By providing your email or mobile number, you consent to receive emails or messages from us, which may include ads, updates, and offers. You can opt out at any time through customer service. We won't share your contact details for unrelated purposes.

Use of Services

Our services are provided "as is" without warranty. They're not a substitute for professional advice. You're responsible for using our services according to our guidelines.

Liability and Indemnification

You agree to indemnify OKRA for losses related to your use of our services. We're not liable for damages beyond the fees you've paid. Disputes are governed by the laws of the Republic of Korea and resolved through arbitration in Seoul.

Third-Party Services

We're not responsible for external services linked to or from OKRA. You acknowledge that we don't endorse and are not liable for third-party services or content.

Opting Out

You can opt out of emails or messages anytime by contacting customer service. We're not responsible for message delays or security.

By using OKRA, you accept these Terms of Service, including any future amendments.

DISCLAIMER AND LIMITATION OF LIABILITY. OUR PRODUCTS AND SERVICES ARE AVAILABLE “AS-IS”. OKRA DOES NOT WARRANT THAT THIS SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU MAY EXPERIENCE DELAYS, OMISSIONS, INTERRUPTIONS, AND INACCURACIES. YOU AGREE TO USE OUR PRODUCTS AND SERVICES EXCLUSIVELY FOR THE PURPOSE, SPECIFICATIONS, AND APPLICATIONS STATED IN OUR INSTRUCTIONS AND TERMS. OUR PRODUCTS AND SERVICES MAY PROVIDE YOU WITH INFORMATION AND RAISE AWARENESS BUT CANNOT REPLACE A CONSULTATION AND/OR DIAGNOSIS BY A HEALTH CARE PROFESSIONAL. OUR PRODUCTS AND SERVICES ARE NOT MEDICAL RECOMMENDATIONS OR ADVICE OF ANY KIND, AND OKRA RECOMMENDS CONSULTING WITH A HEALTH CARE PROFESSIONAL PRIOR TO AND DURING THE USE OUR PRODUCTS AND SERVICES. OUR PRODUCTS AND SERVICES, AND ANY OF OUR CONTENT, CANNOT SUPPLEMENT OR REPLACE INFORMATION FROM A HEALTH CARE PROFESSIONAL. YOU AGREE TO USE ARE PRODUCTS AND SERVICES AT YOUR OWN RISK. OKRA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR THIRD-PARTY SERVICES PROVIDERS DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, INTEGRITY, COMPLETENESS OF THE CONTENT, OR THIRD-PARTY CONTENT. EXCEPT WHERE PROHIBITED BY LAW OR PUBLIC POLICY, OKRA, AND/OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR THIRD-PARTY SERVICES PROVIDERS WILL NOT BE LIABLE FOR ANY AMOUNT IN EXCESS OF FEES PAID DURING THE APPLICABLE TERM OR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR RELIANCE, OR USE OR INABILITY TO USE OUR PRODUCTS AND SERVICES. YOU WILL INDEMNIFY OKRA AGAINST ALL CLAIMS ARISING OF INFRINGEMENT AGAINST US FROM THIRD PARTIES AS A RESULT OF YOUR USE OF OUR PRODUCT. YOU ACCEPT FULL LIABILITY FOR ALL DAMAGES AND DISPUTES ARISING FROM CONFLICTS WITH OTHER USERS.

INDEMNITY. BY USING THE SERVICES PROVIDED BY OR THROUGH OKRA, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS OKRA, ANY OF ITS AFFILIATES, AGENTS, MEMBERS, DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AND LICENSORS (HEREINAFTER “OKRA AND AFFILIATES”) FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, AND/OR RELATED COSTS INCLUDING ATTORNEYS’ AND COURT FEES RELATED TO ANY VIOLATION OF THE TERMS AND CONDITIONS BY YOU OR ANY OF THE USERS OF OKRA. OKRA AND AFFILIATES ARE NOT LIABLE FOR DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOST REVENUE OR PROFITS, LOSS OF BUSINESS OR SERVICES, LOSS OF BUSINESS DATA OR REPUTATION, INJURY RESULTING FROM OKRA’S ERRORS, BREACH OF WARRANTIES, INTERRUPTIONS, INACCURACIES, AND/OR OMISSIONS RELATED TO THE OKRA’S SERVICES. FURTHER, OKRA AND AFFILIATES ARE NOT LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR EXEMPLARY DAMAGES OF ANY KIND. CLAIMS AGAINST OKRA AND AFFILIATES SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMER FOR THE USE OF OKRA’S SERVICES.

THE TERMS AND CONDITIONS SHALL BE GOVERNED BY THE LAW OF REPUBLIC OF KOREA, APPLICABLE TO AGREEMENTS MADE AND TO BE PERFORMED THEREIN WITHOUT REGARD TO CONFLICT OF LAWS PRINCIPLES. THE PLACE OF ARBITRATION SHALL BE IN SEOUL, REPUBLIC OF KOREA, AND ARBITRATION SHALL BE CONDUCTED IN ENGLISH LANGUAGE, WITH ALL WRITTEN AND ORAL SUBMISSIONS AND DECISIONS PREPARED IN ENGLISH. ANY DISPUTE, CLAIM, CONTROVERSY OR DIFFERENCE ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE TERMS AND CONDITIONS, INCLUDING ANY QUESTION REGARDING ITS EXISTENCE, VALIDITY, INTENT, INTERPRETATION, PERFORMANCE, ENFORCEMENT OR TERMINATION, THAT CANNOT BE PROMPTLY SETTLED THROUGH GOOD FAITH NEGOTIATION BETWEEN THE PARTIES SHALL BE FINALLY AND CONCLUSIVELY SETTLED BY ARBITRATION CONDUCTED IN ACCORDANCE WITH THE RULES OF ARBITRATION OF THE INTERNATIONAL CHAMBER OF COMMERCE (THE “ICC RULES”). ALL FEES OF THE ARBITRATORS AND THE ARBITRATION PROCEEDINGS SHALL BE SHARED EQUALLY, PROVIDED THAT THE ARBITRATORS SHALL HAVE THE AUTHORITY TO AWARD, TO THE PREVAILING PARTY, ITS COSTS AND EXPENSES OF THE ARBITRAL PROCEEDINGS, INCLUDING REASONABLE FEES OF ATTORNEYS AND EXPERTS. ALL PARTIES SHALL BE ENTITLED TO DISCOVERY TO THE EXTENT OF MUTUAL AGREEMENT BY ALL PARTIES, AND THE ARBITRATORS SHALL HAVE POWER TO ORDER DISCOVERY OF DOCUMENTS, ORAL TESTIMONY OR OTHER MATERIALS. THE ARBITRATORS MAY ONLY GRANT AWARD THAT IS CONSISTENT WITH THE TERMS OF THIS AGREEMENT, AND NOT AWARD ANY PUNITIVE OR EXEMPLARY DAMAGES.